Data Protection

Biggest Wins Privacy Policy — Your Data, Our Responsibility

Your personal data matters to us. Here you will find a clear, straightforward explanation of how Biggest Wins collects, stores, and protects your information.

Last Updated: January 2026

Protecting your privacy is one of our top priorities at Biggest Wins. When you register on our platform or use any of our services, certain information comes to us. In this Privacy Policy, we clearly explain what that information is, why it is collected, and how it is kept safe.

We believe a privacy policy should be simple and easy to understand — not buried in complex legal language, but written so that any player in Bangladesh can follow it with ease. At Biggest Wins, your trust and security come first in every decision we make.

In Brief: Your data is never sold. It is used solely to improve our services and meet legal obligations.

How We Protect Your Privacy

The Core Pillars of Data Protection at Biggest Wins

SSL Encryption

Every transaction and login at Biggest Wins is protected by 256-bit SSL encryption, ensuring that no one can intercept your data in transit.

Secure Data Storage

Your data is stored on secure servers. Only authorised personnel can access it for specific purposes, and every access is logged.

No Data Sales

Biggest Wins never sells your personal data to third parties — and advertising companies are no exception.

KYC Verification System

Documents collected for identity verification are stored securely and used only when required by law.

Regular Security Audits

The Biggest Wins system is regularly audited by third-party security experts to ensure there are no vulnerabilities.

Your Control

You can view, correct, or request deletion of your data at any time. Control over your information stays in your hands.

1 What Data Is Collected

Biggest Wins collects different types of information at different stages. This generally falls into two categories — what you provide directly, and what is collected automatically.

Data Type Example How It Is Collected
Identity Information Name, date of birth, national ID Registration Form
Contact Information Mobile number, email address Registration & Contact
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical Information IP address, device information, browser Automatic
Usage Data Game history, session duration Automatic

Without collecting this information, Biggest Wins cannot provide its services properly. We collect only what is necessary — nothing more.

2 How Your Data Is Used

Biggest Wins uses the data it collects only for specific purposes. Each purpose is clearly outlined below.

  • Account Management: For registration, login, and identity verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • Service Improvement: Data analysis to improve your gaming experience.
  • Security Assurance: To prevent fraud, money laundering, and other illegal activity.
  • Legal Obligations: To meet regulatory requirements.
  • Customer Support: To resolve your issues quickly.
  • Relevant Offers: To keep you informed about promotions and bonuses tailored to your preferences.

Biggest Wins will never share your data with third parties for marketing purposes. If you wish to opt out of promotional communications, you can do so from your account settings.

3 Data Sharing with Third Parties

Biggest Wins never sells your data. However, in certain specific situations, limited information may be shared with trusted partners.

  • Payment Processors: Necessary data is shared with bKash, Nagad, and Rocket to process transactions.
  • Game Software Providers: Limited data is exchanged with the relevant provider to keep games running.
  • Law Enforcement Agencies: Data may be disclosed under a court order or legal obligation.
  • Identity Verification Service: To licensed verification agencies for completing the KYC process.

All third-party partners are contractually obligated to uphold Biggest Wins' privacy standards and may not use your data for any other purpose.

4 Cookies & Tracking Technologies

Biggest Wins uses cookies and similar technologies on its website and app to make your experience smoother and more seamless.

  • Essential Cookies: Essential for login sessions and security.
  • Functional Cookies: To remember your preferences, such as language or game settings.
  • Analytics Cookies: Collects anonymous data to help us understand how the site is used.

You can disable non-essential cookies from your browser settings. However, turning off essential cookies may affect certain features of the site.

5 Data Retention & Security

Biggest Wins stores your data on secure servers and follows the highest industry security standards.

  • All data transmissions are encrypted with TLS 1.3.
  • Data stored on our servers is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is mandatory for all admin access.
  • Regular backups are performed and a disaster recovery plan is in place.
  • Data is retained for up to 5 years after account closure, then automatically deleted.

In the event of a security breach, Biggest Wins will notify affected users within 72 hours.

6 Your Rights

Every Biggest Wins member has important rights regarding their own data. We fully respect and honour those rights.

Right to Access

You can request a summary of the data we hold about you at any time.

Right to Rectification

Contact support to correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data after closing your account.

Right to Object to Processing

You can opt out of marketing communications at any time.

Right to Data Portability

You may request a copy of your data in a specified format.

Right to Restrict Processing

You may request that data processing be temporarily suspended while an investigation is ongoing.

To exercise any of these rights, contact the Biggest Wins support team. We will respond within 30 days of receiving your request.

7 Children's Privacy

Biggest Wins services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If a minor is found to have registered, the account will be closed immediately and all associated data will be permanently deleted.

If you believe a minor is using our platform, please notify our support team immediately.

8 Privacy Policy Updates

Biggest Wins may update this Privacy Policy from time to time. For any significant changes, registered members will be notified in advance via app notification or email.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated Privacy Policy. We recommend reviewing this page from time to time.

If you have any questions or concerns, contact the Biggest Wins support team — we are always ready to help.

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Start gaming in a safe environment

Your data is always secure at Biggest Wins. Register now and enjoy safe gaming on a platform you can trust.

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